CIB Operations – Asset Servicing Middle Office

About J.P. Morgan

JPMorgan Chase is a leading global financial services firm dealing with clients in over 100 countries globally. The firm is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management, and private equity. The firm serves millions of consumers and many of the world's most prominent corporate, institutional and government clients.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

If you're interested in working in an environment where leadership, excellence, integrity and diversity are among our core principles, then explore the opportunities at JPMorgan Chase.

Investment Middle Office Departmental Outline:

JPMorgan Chase’s Investment Middle Office (IMOS) acts as the Middle Office for our clients across a range of products, including but not limited to Listed Securities, Cash, ETDs, OTCs, Repos, Bank Loans and CFDs

IMOS deals with all stages of the lifecycle for each product from broker matching, management of the client’s custodial network, lifecycle events including corporate events, ensuring timely settlement of trades and cash, management of claims and overdrafts, client / regulatory reporting and input into the production of our Investment Book of Record delivery (IBOR).

Roles & Responsibilities:

The role focuses specifically on Investment Middle Office Services (IMOS) Corporate Actions processing. IMOS Asset Servicing is driving an aggressive agenda to enhance operating processes and client experience.

– Accurate and timely processing of Corporate Actions covering the full lifecycle from Announcement Capture to Payments.

– Adherence to firm and departmental procedures and controls

– Timely resolution of Cash and Stock exceptions.

– Liaising with agent banks and custodians to improve processes and client experience.

– Ensuring 100% responses are received and sent on Corporate Action elections.

– Monitor and resolve daily control checks.

– Proactively provide support to internal teams including Risk Management and Client Facing teams across regions.

– Participate during User Acceptance testing phases for any system migrations.

– Assist with team and departmental projects.

– Understanding the control environment and ensuring daily checks are completed

– Participate in and host team huddles

– Escalate quickly to managers when issues arise

– Working closely with Technology, Product and Operations partners to deliver Change

– Participating and leading meetings at the operational level on change initiatives impacting Asset Servicing.

Qualifications

We are looking for candidates with the following characteristics:

– Full lifecycle Corporate Actions & processing knowledge

– Client Service and Middle Office exposure preferred

– Good balance between analytical skills and interpersonal skills

– Ability to face off to very demanding stakeholders, managing their expectations

– Good understanding of Corporate Actions and Income accounting entries

– Good experience of Investment Banking Operational areas (Trades, Cash and Reconciliations)

– Excellent problem-solving skills to identify, understand and address operational and technical issues

– Strong communication skills, both written and verbal, including the ability to develop relationships across the various stakeholders including senior business executives

– Motivated and able to deliver with minimal supervision, whilst working effectively in a team

Skills:

Candidate must have a control focused agenda, and understand all potential impacts internally and to the client.

Ability to be flexible, follow and meet tight deadlines, organize and prioritize work and meet the clients expectations

Self-starter with ability to learn quickly

People and Communication:

Strong oral and written communication and presentation skills including the ability to communicate difficult and complex messages clearly and consistently with both internal teams as well as clients.

Business and Subject Matter Knowledge:

Strong knowledge of asset servicing (corporate actions & dividends),

Knowledge of IM Actions Corporate Actions system preferred.

Knowledge of project life cycle and its critical control points preferred.

Financial markets product knowledge and understanding of the transaction lifecycle preferred.

Working knowledge of Microsoft Excel, Word, Power Point